I recently came across this blog. If you think this one is anal and obsessive, try this for size. It may already have run out of steam (last post, April 08) but you now know where to go to give vent to any complaints re. your NYT and indeed WSJ delivery.
New York Times (NYT) & Wall Street Journal (WSJ) Complaints
This Blog will be continually updated to reflect the views and opinions of myself and others who have had remarkably bad experiences with the New York Times or the Wall Street Journal newspaper. Send your stories to firstname.lastname@example.org